Return Policy
Return Policy for Defeat Your Demons
Our Commitment:
At Defeat Your Demons, we stand behind the quality of our products and aim for 100% customer satisfaction. We understand that sometimes a return is necessary, and we aim to make this process as smooth as possible.
Return Conditions:
- Returns must be made within 30 days of the delivery date.
- Returned items must be in new, unused condition, with all original tags and packaging.
- We cannot accept returns of used items or items damaged through normal wear and tear.
How to Return:
- Contact us at support@defeat-your-demons.com with your order number and the reason for the return.
- You will receive a return authorization and instructions on how to send your item(s) back to us.
- Send your item(s) to:
Defeat Your Demons [Curzo]
Platinaweg 25
Den Haag, 2544 EZ
The Netherlands
Refunds:
Once we receive and inspect the returned item(s), we will process your refund. Refunds will be credited to the original method of payment. Please allow up to 10 business days for the refund to reflect in your account.
Exchanges:
If you need to exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to product availability.
Shipping Costs:
Customers are responsible for the shipping costs of returning the item. If the return is due to a product defect or an error on our part, we will cover the return shipping costs.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately at support@defeat-your-demons.com with a photo of the item.
Contact Us:
If you have any questions regarding your return, please don’t hesitate to contact us at support@defeat-your-demons.com.
Note: Our policy may be subject to changes. The latest version of our return policy is always available on our website.